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FREE Resume and Interviewing Seminar--This Wednesday, 3pm-6pm

posted Saturday, July 4, 2009 2:27 PM

Career Development Services is offering a FREE workshop on resume writing and interviewing techniques on Wednesday, July 8th from 3pm - 6pm.  Attendees must pre-register at http://www.careerdevelopmentaz.com/seminar.html.

The seminar will:

  • Focus on specific, actionable current resume strategies and trends
  • Review both good and bad resumes, ensuring participants understand what types of changes they should make to their resumes
  • Review interviewing trends and provide sample behavioral questions and strategies
  • Provide specific feedback on how to deal with lay-offs and gaps in employment on your resume and during an interview

Attendees will receive seminar materials to take home that duplicate the items presented during the seminar. The seminar is taught by Eric Knott, a former Fortune 30 regional recruiting manager. Registration is capped at 50 to ensure participants get the attention they need.

The seminar will be held in Central Phoenix. The exact address of the seminar will be provided in an e-mail confirmation after the attendee registers.

The seminar is absolutely free. The goal is to ensure Phoenix-area job seekers, who want to get information on current resume writing trends and interviewing techniques, can get that critical information from an expert at no charge.

Get your questions answered and get the feedback you need! You don't need to spend money to get a thorough update for 2009 resume and interviewing trends.

We'll see you there!

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Go Ahead, Get Lost

posted Friday, July 3, 2009 3:03 PM

Have you noticed how slowly time goes when you’re doing tasks you’ve been avoiding as long as possible?  For people like myself, a good example would be when it’s time to do the bills.  It may take 30 minutes, an hour, whatever – and I consider it a necessary but annoying application of my time.  I am aware of every second and can’t wait for it to end! 

On the other hand, remember the last time you lost track of time?  What were you “lost” in? Whatever it was, it probably was something you love to do, and restored your energy and enthusiasm for life, right?  It can be many different things for different people.  Here are some frequently cited hideaways that stoke people's happiness and creative energy:

·          Relaxing with a good book that captivates your imagination

·          Being with someone with whom you share a caring, respectful relationship 

·          Playing, having fun, and laughing with a child or a pet or a friend 

·          Losing yourself in the enjoyment of art, writing, music, or a hobby project

·          Listening to your favorite music and letting your mind wander with it

·          Appreciating nature and feeling the beauty of the world around you

People differ widely in what captures their wholehearted attention and frees them from their bossy “to do” lists of mundane chores.  What are your favorite escapes?  This is seriously important to your well being and creative regeneration, so list 3 of them below:

1)       (Your favorite, hands down!) _____________________________________

2)       (Your second favorite, a close runner-up) ___________________________

3)       (Your third favorite, and also very important) ________________________

Now that you have claimed them out in the open, answer this question:  which ones are currently on your calendar, with their own appointments booked in among your long list of life’s commitments and tasks?  If they’re not there, you’re like most people who habitually undervalue and postpone the pleasure of losing themselves in their favorite pursuits, day after day after day…  until their creative energies run dry and they feel stuck.

Want to keep your creative energy stoked and working for you fulltime?  Then get lost more often, lost in doing something you love.  Go ahead, add that appointment to your calendar now.  You probably need it more than ever these days...

Here’s to the power of creative life inside YOU!   

Author Gayla Doucet - A Certified Creative Life and Talent Management Coach (International Coach Federation) and a member of the Phoenix Chapter of the ICF. Find her at People Powered Solutions LLC (www.pplpowered.com), and LinkedIn. 

(c) People Powered Solutions LLC 2009

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Sales meeting management tips

posted Friday, July 3, 2009 10:53 AM

 

 

  • Here is an idea you might use when being interviewed for a sales management position. Discuss with the interviewer how you run sales meetings to make them positive events that your sales people do not dread. This could hit a responsive cord with the interviewer, because we have all attended meetings that were painful to sit through.
  • Open with a brief overview of the problem to be discussed, if any
  • Be sure everyone understands the problem
  • Ask for causes and solutions, don’t lead the attendees to your opinion
  • Encourage open communication by minimizing formalities
  • Keep the meeting moving and on track
  • Encourage everyone to participate and solicit input
  • Learn as much as possible about attendees
  • Start on time and end at a set time
  • Be sincere, enthusiastic, and polite
  • Use good diction
  • Keep your own personality
  • Apply equal eye contact to all listeners
  • Use change of pace and pauses for emphasis
  • Mark pauses and transitions on your notes
  • Pause after questions to stimulate answers
  • Avoid distractions, erase marker boards as you go
  • Maintain tempo and avoid aimless wandering
  • Tell your audience what you are going to tell them, tell them, and then tell them what you told them
  •  

     

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    Fourth of July - Great American BBQ - FREE

    posted Friday, July 3, 2009 10:45 AM

    The City of Maricopa invites you to celebrate America's Independence Day at the Great American BBQ.

    The event will be full of family fun and events, and will end with a fireworks display.

    Where: Pacana Park, 19000 S. Porter Rd.

    When: Saturday, July 4, 2009, 6 p.m.

    The festivities, which are free* and open to the public, include:

     

  • Fireworks at approximately 9pm
  • Water zone
  • Food vendors of all kinds
  • Dance performance
  • Beer Garden
  • Live DJ
  • Whiffle ball tournament
  • Short films/cartoons on the big screen

     

    Don't worry about parking either. Arizona Shuttle and the City of Maricopa have provided eight park and ride locations to help get you to the event quickly and safely. The shuttle begins at 5:30 p.m. and will pick up passengers at the following locations:

     

  • City Hall
  • ACE- ADA access
  • Pima Butte Elementary School
  • Santa Rose Elementary School
  • Butterfield Elementary School
  • Tortosa (H & H flag stop)
  • Maricopa Wells Middle School
  • Maricopa Elementary School

     

    If you have any questions about the event, please call 520/316-6816, or email press@maricopa-az.gov.

    Maricopa's Great American BBQ is sponsored by Great Western Bank, Orbitel Communications,and Suz's Cruises. Special thank you to DVD Game Depot for providing the movies and cartoons.

    *Food and beverages are not included.


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    Some Hints for Job Seekers and Leaders in General

    posted Thursday, July 2, 2009 7:07 PM

    In these times of crisis and uncertainty, no matter whether we are seeking a new job, or are in a position of power and leadership, we need something to give us an edge. Perhaps, it's a new kind of leadership, one that calls for a new paradigm. Julio Olalla, Master Certified Coach and founder and CEO of Newfield Network, my coach training school, thinks so, and so do I. Olalla calls for a "new (earthly) inhabitant", a new type of leader, one who embodies these qualities:

    the ability to build and rebuild trust

    true caring that leads to adding value

    connecting to others

    and taking new actions that lead to different results. (Olalla, 2009)

    How do we build the three skills that are important to embodying leadership presence in any setting, no matter what our job title? Here are some questions to ask yourself about care, conversations, and commitments?

    Care:

    Often we might say yes to something out of half-heartedness. We just can't say "no" or it's easier to just say "yes". Instead, when something comes out of genuine caring, our juices and energy are flowing. So, before writing that resume or in preparing for that team meeting, ask yourself: "what do I genuinely care about? Speak it out loud. How might it come across to others? In a job interview or in a meeting with my boss? What is it like to embody wholehearted caring? Where does it live in your body?

    Conversations:

    Once we've determined what we care about, we need to tell and show others. What conversations do we need to have? What conversations are missing or need to happen? If we're networking, for example, do we need a conversation for action or a conversation to build relationship? Both are very different, and sometime we jump too easily into action when building relationship is needed. Are we holding conversations for possibilities when we need new ideas? Another question to ask is, what conversation might be needed to achieve the results I seek? If our conversations are appropriate and of quality, so will be the quality of our work.

    Commitments:

    Commitments that stick are tied to what we care about. What promise are you willing to declare? To bring into fruition? Think about the commitment. Was it hard or easy to make? Making commitments and sticking to them are a way to build trust and are a way of honoring ourselves and others.

    In order to embody leadership presence and build a leadership presence, these three skills require reflection and practice. Are you ready to begin?


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    CEO Video Series: A View from the Corner Office - June 2009

    posted Thursday, July 2, 2009 11:20 AM

    Arizona Business Magazine, Jobing.com
    and the Phoenix CEO-CFO Group present:

    CEO Video Series: A View From the Corner Office Web Exclusive

    JUNE 2009: Richard Boals
    President & CEO, Blue Cross Blue Shield of Arizona

     Web Exlusive Video Preview

    Click Here
    For More Web Exclusive Video

    What are some of the
    major trends in the health
    insurance industry?

     In health, I think there is a shift toward an increased responsibility toward the individual. We're asking people to take accountability for themselves. We're giving them information that they can use to monitor their health status, but we also would hope that they would lose weight, they would quit smoking. They would wear their seatbelt and do the things that are sort of common sense, but can make their life much more enjoyable and in the net, save a lot of money.

    More CEO Interviews 

    Web Exlusive Video Preview MAY 2009 Robert Matia Managing Partner Squire, Sanders & Dempsey Web Exlusive Video Preview APRIL 2009 Keith Maio President & CEO National Bank of Arizona

    Visit www.PhoenixCEOCFO.com and click on the View From the Corner Office Button

    Arizona Business Magazine, Jobing.com and Phoenix CEO-CFO Group 

    The CEO Video Series, “A View From the Corner Office”, is a joint production of Arizona Business Magazine, Jobing.com and the Phoenix CEO-CFO Group. Each month it provides a look inside the ‘C-levels' of real organizations throughout the state.

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    The Infusionite Blog: Marketing and Integrity

    posted Thursday, July 2, 2009 10:51 AM

    It's somewhat personally appropriate that the subject should be broached because as a long time Recruiting and Talent Acquisition manager, I've begun a stint in the world of marketing. I graduated with degree in the field, so in a lot of ways I'm reverting back to my first academic love. That being said, Recruiting/Talent Acquisition as well as building a strong employer brand will be my first love in the "Real World". Some extremely interesting phenomena have occurred since I've begun my foray into marketing. For instance I've noticed:
    • I'm woefully behind on many marketing buzzwords. My fellow marketers cringe when I try to fumble through a jargon-drenched marketing conversation. Concepts I'm ok with, jargon, not so much (yet!)
    • Marketers are talented! (I'm starting to believe anything I've accomplished in my career was largely related to moxie and smoke and mirrors rather than pure talent)
    • Joe Manna loves social media!
    • Marketing can be hard, but rewarding work
    • I don't know about the rest of the world, but our Marketing team is full of integrity

    Forget the stereotype about salespeople being professional spin-masters. Marketing teams are the alpha and omega when it comes to spin. When they are not acting as effective brand gate-keepers, the spin can get out of control. Infusionsoft's marketing is as ethical as I've ever seen, from brand, to explanation of features, to how these features are going to change your life, to our social media reputation we check and balance ourselves to make sure that we're not ever selling a raw bill of goods...I think our customer sat scores are proof that this is true.


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    ASU Alumni Association president identifies keys to surviving the recession

    posted Thursday, July 2, 2009 9:07 AM

    Christine K. Wilkinson, president of the Arizona State University Alumni Association, was one of five local female executives interviewed for an article sharing their strategies for surviving the current recession. The article was posted June 28 to the MarketingMixUp.com Web site.

    Wilkinson had a number of pieces of advice that are particularly relevant to job-hunters. In response to the question “what are the most critical skills you have had to use (in this recession),” she said,

    “I can think of two words. One is ‘focus’ and the other is ‘facts.’ It’s really easy for everybody to get out of sorts and focus on this part, this part, this part instead of what I’ve said, which is focus forward. Focus forward. ‘This is where we are. Where do we need to go?’ and keep it strategic.

    “The other, which occurs because of these times, is that people don’t really find facts. So rumors are constant, misinformation and rumors and miscommunication.”

    It’s important, she said, to “help people keep focusing on what it really is, vs. what they think it is.”

    Two other critical survival skills Wilkinson identified were not being afraid to take risks and listening, at a deep level, to feedback from a variety of sources. Her remarks were aimed at corporate and organizational leaders, but there is a definite application to those trying to find work, as well.

    “While some (organizations or companies) are slashing, others are just holding back,” she said. “They are not sure where to go. And so you are seeing ineffectual leadership of holding back (like), ‘Well, let’s go over that again. Let’s analyze it again.’ ... You are so risk-averse you keep asking for more data.”

    She also said leaders tend to avoid listening to people are more challenging or different. “You want to hear individuals who are not like yourself,” she said.

    The entire article is a great read for those on a career search, as well as anyone wanting a high-level perspective on our country’s current economic muddle. The interviews were conducted by Dawn Gilbertson, a senior business reporter at The Arizona Republic.

    Smart Sun Devils stick together
    The ASU Alumni Association has several programs and services that can boost your career search.

    Come to networking mixers hosted by our Maroon and Gold Professional Network or our Women and Business program.
    Maroon and Gold Professional Network | Women in Business

    Join the ASU Alumni Association and save on fees to career mixers and much more!

    Search for a job using our ASU centric job portal, Sun Devil Career Network.
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    Where to Look When Researching a Company for an Interview

    posted Wednesday, July 1, 2009 5:33 PM

    We've all heard it--if you are going to an interview, you have to research the company before hand.  The expectation is that, at some point during the interview, you are prepared to ask some reasonably educated questions about the company.  so what are the best types of questions and where do you find that info?

    To get information on a company that you're interviewing with, visit the company's listing on Yahoo! Finance or Google Finance.  These listing will provide you with the known financial performance of the company (for those that are publicly traded) as well as recent web entries on the company.  You'll want to read some of the articles to find out about new product lines, financial diversification, future plans to expand (or contract), etc.

    Additionally, it is always a good idea to check on the company's ranking for diversity.  Even if you are not a person of color, diverse companies understand the importance of differences including education, socio-economic circumstances, cultural upbringing, and life experience.  This becomes critical in predicting how the company will react to personality conflicts between employees, or between employees and supervisors.  Companies that are more diverse tend to have higher employee satisfaction.

    Finally, another source is the company's web site.  Look at the company information, press releases, and even their most recent annaul report.  Annaul reports are great sources of information regarding what the company is proud of and where they're headed.  Many annual reports have pages of information in the beginning of the document that talk about the company (no need to read through pages of financial reports...unless you like to).

    When figuring out what questions to ask during the interview, focus on ones that will compliment the company (never ask challenging or uncomfortable questions).  Also, you'll want to ensure your questions are from the information you found while researching.  Your questions should reflect the fact that you performed some research on the company.

    Never go to an interview without researching the company before hand.

    For more strategies on how to stand out from the crowd, register for our FREE seminar on July 8th from 3pm - 6pm where we will review the current trends in what employers expect in resume writing and what employers are asking during interviews. To sign up, visit http://www.careerdevelopmentaz.com/seminar.html. There’s no cost and you’ll get hand-outs for everything discussed.

    Let us know if we can help!

    Good luck in your search!

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    The Power of Purpose

    posted Wednesday, July 1, 2009 3:35 PM

    I was strategizing ways to market my ethics game with my sales coach Cliff Jones of WealthNet Partners, LLC.  Somehow we got onto a discussion of the true message of the game, which is to help players discover their own Power of Purpose.

    What's Power of Purpose? In the game, we provide a safe space for people to explore their own strengths, weaknesses and hidden talents and learn how to use this new understanding to solve problems (or avoid creating additional challenges).  I call this the Power of Purpose.

    Imagine an employee who knows exactly how he or she would react to a specific business or ethical dilemma, and responded consistently every time. Is this possible? Is this desirable? Would you want this person on your team? Yes, it is possible and yes, I'd love to have this person on my team!  Especially if the employee knows his/her own strengths, weaknesses and hidden talents and identifies which of these is best for resolving the dilemma. This is the Power of Purpose - acting with full understanding of the desired outcome and the available skills or talents.

    If we could only hire those who are completely connected to their purpose - completely aware of their own strengths, weaknesses and hidden talents - life would be great!  Those that are fully aligned with their true skills are the most happy, productive and efficient.

    I don't know if Cliff and I finished the strategizing on how to market the ethics game, but I took another step further in understanding my own true skills!

    Marcy Maslov is the inventor of e-Factor!(R) a role-playing board game of ethical awareness, teambuilding and leadership development. For more information about Marcy or where to play the game, click on this link www.e-factorgame.com

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    Construction jobs?! We won't take just anyone - do YOU have what it takes?

    posted Wednesday, July 1, 2009 3:29 PM

    What do you visualize when you hear the term ‘construction jobs’?  Do you have the perception that most construction related jobs require unskilled, uneducated, hammer swinging, hard hat wearing high school drop outs?  Nothing is farther from the truth!

    Lots of workers have college degrees, technical trade degrees, on the job training, or have completed an apprenticeship program.  More on the subject, “In praise of Apprenticeship Programs” coming soon in my next blog.

    The construction field is a highly skilled and evolving professional craft industry with many opportunities. The range is enormous from heavy equipment operators to carpenters to electricians to project engineers and architects. Forget all those things you think you know about that poor guy working a construction job.  First of all, most aren’t guys at all – women hold many jobs in the construction field – with many more opportunities everyday.  Are you looking for a stable career instead of just a job?  Read on!

    So, what does it take to be successful?  This industry demands high quality, determined, talented, ambitious people.  You must want to take pride in your work.  Consider the fact the things you build may last centuries.  Imagine taking your great grandchildren to see a bridge you helped construct.  Must be like what the builders of the Empire State Building or Mt. Rushmore experienced when they shared those experiences with their family!  You must like variety – no day or job is ever the same.  You must enjoy working with tools and new technology.  Have you seen a piece of construction equipment lately?  Talk about interactive video games!  Like not being cooped up in an office at a desk all day?  Consider construction:  it’s a great physical activity in the outdoors.  If you can work without supervision and be a problem solver, we’ve got a great job for you!  You’ve got to like learning new things and being a team player.  Mt. Rushmore wasn’t built by one person.  Lastly, you must have strong work ethic skills.  You need to show up on time and ready to work all the time – safety is paramount and lives depend on it.

    According to the Brookings Institute, “residential and commercial development in the next quarter century will eclipse anything seen in previous generations.”  Wow.  Sounds like some great careers are in this field!  In the end, everything you build is leaving a legacy for future generations.  Don’t rule out the construction industry to help you meet your goals for a great career!  Do you have what it takes?

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    Adapting to Change, Desert-Style

    posted Wednesday, July 1, 2009 11:59 AM

    The Sonoran desert is an interesting place to live. I'm still fairly new in Phoenix, so many of the plants and animals that are common here are new to me. I've learned a lot from them in the short time I've been here.  The plants, animals and humans that adapt to shifting weather do well and thrive. Those that resist, don't. That's a powerful lesson.

    The plants that make it have to adapt to heat, rain, wind and sandy dirt. Sometimes in rapid succession. Yesterday, I noticed the saguaro cactus make the most of the monsoon rains. The cactus soaks up the rain that is there today and unfolds its accordion pleats, storing the rain it has today for when it needs it next week. 

    The Ocotillo (Monkey-tail cactus) adapts to the climate differently. The ocotillo sends up long branches from the ground, each covered in small leaves. As the summer heat soars, the ocotillo drops its leaves to conserve water,  exposing long thorns. It looks dangerous and wild. Give it a monsoon rain, and within hours, leave pop out along the "trunk" and soak up the humidity. Within days, if it doesn't rain again, the leaves drop off, having served their purpose.

    Adaptation works for people, too. Those who see change as a challenge to their creativity, thrive. Those that resist all change have a hard, thorny life. Adapting isn't giving up or caving in. It's sending out new green leaves to soak up the life-sustaining force from what surrounds you, then dropping the leaves again before the atmosphere sucks you dry. There's a lot to be learned from the ocotillo's adaptation.

    --Quinn McDonald is a writer and creativity coach who is astonished each day by the vibrancy of the desert landscape. Read about business coaching at her website, QuinnCreative.com and about creativity coaching at raw-art-journals.com

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    In Search of (Personal) Excellence

    posted Wednesday, July 1, 2009 11:20 AM

    We’ve all heard of the alpha male and female.  The dictionary defines them as the dominant person in a group, the one everybody emulates and follows.  The term was originally coined to describe behavior in wolf and dog packs, but for most of the 20 th Century, it also accurately depicted the way we interacted in our careers.  One person was on top, and the rest of us brought up the rear.

    While wolves and dogs are stuck with this leader-follower relationship, however, we humans have an option.  We can pull ourselves out of the back of the pack—out of the pack altogether, in fact—and assume a new role.  I call it the “alpha career athlete.”  It recognizes our innate ability to act as individuals and to set our own unique course in the world of work.

    More often than not, the alpha career athlete still finds their employment in an organization.  Most aren’t free agents or independent contractors.  They work in teams, on projects and for departments and they report to a boss.  Their on-the-job experience is similar to that of every other person in the workplace.  What changes is their view of who they are working for and why.

    An alpha career athlete works on themselves for themselves.  They are interested in learning just how good they can be in their profession, craft or trade.  They accept a job because it challenges them to be better than they have been, and they devote all of their talent to passing the test.  Moreover, that same commitment to self improvement also enhances the value of their contribution to their employer.  In effect, they protect their employment and preserve their paycheck by persevering in their determination to excel.

     In Search of (Personal) Excellence

    In 1982, Tom Peters wrote a business classic called In Search of Excellence.  The book’s popularity was largely based on the author’s research into how companies achieved superior performance.  It outlined a number of practices that other organizations could implement in order to achieve their own version of excellence.

    What many readers missed, however, was the underlying premise of the book: success was best achieved through a commitment to excellence.  If you wanted your company to prosper, it wasn’t enough to be good or even very good and certainly not mediocre or just enough to get by.  The one sure pathway to prosperity was excellence.

    What was true for organizations in the 20 th Century is true for individuals in the 21 st Century.  Success is not achieved by being loyal to one’s employer or by knowing how things get done inside an organization.  It is not assured with years of experience or even with a knowledge of the current state-of-the-art.  What produces sustained career advancement in today’s world of work is a commitment to personal excellence.

    It is what drives the alpha career athlete.  He or she is “in search of excellence.”  They are on a quest to become the champion inside them.  This is not some quixotic adventure, but rather an entirely rational determination to express and experience the talent with which they (and all of us) were created.   Alpha career athletes believe that, just as every company can achieve superior performance, so too can they.  And they’re resolved to do so.

    Companies, however, have Peters’ guidelines with which to work; alpha career athletes need something else.  They need a set of practices that will engage, refine and unleash the excellence within them.  What follows are what I think those practices must be:

    I. Pump Up Your Cardiovascular System.  The heart of your career is your occupational expertise.  Re-imagine yourself as a work-in-progress so that you are always adding depth and tone to your knowledge and skill set.

    II. Strengthen Your Circulatory System.  The wider and deeper your network of contacts, the more visible you and your capabilities will be in the workplace.  Make nurturing professional relationships a part of your business day.

    III. Develop All of Your Muscle Groups.  The greater your versatility in contributing your expertise at work, the broader the array of situations and assignments in which you can be employed.  Develop ancillary skills that will give you more ways to apply your core expertise in the workplace.

    IV. Increase Your Flexibility & Range of Motion.  Moving from industry-to-industry, from one daily schedule to another or even from one location to another is never easy, but your willingness to adapt will help to keep your career moving forward.

    V. Work With Winners.  Working with successful organizations and coworkers enables you to grow on-the-job, develop useful connections that will last a career and establish yourself as a winner in the world of work.

    VI. Stretch Your Soul.  A healthy career not only serves you, it serves others, as well.  A personal commitment to doing some of your best work as good works for your community, your country and/or your planet is the most invigorating form of work/life balance.

    VII. Pace Yourself.  A fulfilling and rewarding career depends upon your getting the rest and replenishment you need in order to do your best work every day you’re on-the-job.  Discipline yourself and your boss to set aside time to recharge your passion and capacity for work.

    All of us have the inherent capacity to be an alpha career athlete because all of us have an inherent talent that wants to be—deserves to be—discovered.  Humans are the only beings, however, who can willfully choose to ignore their gift.  And happily, they are also the only beings who can choose to recognize it.  So, become the alpha career athlete you were meant to be; put yourself in search of (personal) excellence.

    Thanks for reading,
    Peter

    Visit me at Weddles.com

    Visit my blog at www.weddles.com/WorkStrong

    Read about my new book at CareerFitness.com

    Follow me on Twitter at www.twitter.com/PeterWeddle

    Peter Weddle is the author of over two dozen employment-related books, including his latest, Work Strong, Your Personal Career Fitness System.
    © Copyright 2009 WEDDLE’s LLC.  All Rights Reserved.

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    Community Access Points Established to Extend Reach of Local One-Stop Career Services

    posted Wednesday, July 1, 2009 11:18 AM

    By partnering with Maricopa Workforce Connections (MWC) and Phoenix Workforce Connection (PWC) community and faith-based organizations in Maricopa County may bring employment search assistance and resources to job seekers in their neighborhoods.

    MWC and PWC, members of the Arizona Workforce Connections network, are collaborating with local faith- and community-based organizations to extend the reach of the state's employment and training services valley wide; making it possible for job seekers to gain support and resources to look for jobs closer to their homes, with assistance from individuals trained by MWC and PWC to provide assistance similar to those offered at the local Workforce Connections One-Stop Career Centers.

    Participating One-Stop Access Points will receive assistance garnering surplus computers, employment resource materials and specialized training for volunteers and staff. Participating organizations are asked to provide volunteers, space and Internet access for job seekers.

    "These partnerships will provide opportunities for additional job seekers to access MWC/PWC employment and training services in their neighborhoods," reported Cynthia Spell, Deputy Community Economic Development Director, City of Phoenix. "Innovative strategies such has this, coupled with the day-to-day hard work of the County and City workforce professionals, are contributing to the development of a workforce poised for the future."

    As local One-Stop Access Points, community-based organization staff and volunteers will provide one-on-one help to jobseekers who may lack computer literacy, or just be uncomfortable with using the computer to seek job openings and related services. "We are pleased to be able to offer our high-value no-cost services in neighborhoods situated closer to the job seekers than our Career Centers," said Patrick Burkhart, Assistant Director, Maricopa County Humans Services Department. "When the economy and job market turns upwards the Access Points will remain, and continually be kept apprised of changes in the economic and workforce development arenas to facilitate information to job seekers."

    Organizations wishing to participate in this program should call Tony Porter at 602/372-4492 for additional information.

    ###

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    Tough Questions for Tough Times

    posted Wednesday, July 1, 2009 11:06 AM

    We are facing workplace challenges many of us have never faced before. If your organization is facing layoffs, reorganizations, or other upheavals, you are probably spending your days looking at budgets and planning for a new reality. You are working hard to make the best decisions to get through this period in a stronger, more nimble position.

    While you are focusing on the future, others in your organization may be struggling with the present. How you respond to questions about organizational changes, regardless of the nature of the change, will impact how you are perceived now and in the future. While employees may be asking questions like, "will I have a job?" "who are the decision makers?" and "what options do I have?" you should be asking yourself and your organization's leaders questions like:

    · How will we communicate the message of change?

    · Where can employees get answers to their questions about organizational changes?

    · How will we say goodbye if people will be leaving our organization?

    · How will we greet new employees who may be joining us due to restructuring?

    · How can we convey compassion and respect for employees who may be facing a loss?

    · What resources will be made available to employees who may be laid off?

    · How can we refocus the workforce on critical activities like maintaining customer loyalty and
      increasing productivity?

    · How can we show appreciation to employees who go the extra mile during tough times?

    Regardless of your organization or industry, you are probably facing challenges that you've not faced before. Have you covered all of your bases and considered the impact changes will have on the people you depend upon most?

    You can also reply to this blog with your comments, send me an email, or visit me online at www.managementeducationgroup.com. I'd love to hear from you!

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